by Steve Guy
If you decide to hire a professional property management company to manage your property then the profitability of your property all depends on whether you hire a good or bad property management company.
The right property management company will make your rental home a profitable experience. The wrong property management company could cost you thousands of dollars a year in rental income and repairs from a bad tenant.
The biggest goof owners make is that they don’t do enough research on a property management company. With a little research, you can avoid hiring a bad management company.
Don’t hire one of those big nationwide corporations that sell property. They do property management because they want to be the first company you think of when you want to sell your property. They lose money on property management, but make money when you are ready to sell your home. It’s never a good idea to go with a property management company that is trying to get you to sell your home because that’s where they make the big money. You want a company that specializes only in property management and nothing else. You don’t want a big corporation either. You want a small, local expert that has lived in your city for at least 20 years. You want a property management company that specializes in your local market only.
Get multiple bids and check references. You want to talk with other owners who are satisfied with the property management company. You should not sign an agreement with the company until you know they are good at marketing, renting, and taking care of the renter in your home. With that said, you need to realize that a good property management company will only charge about $100 or less a month on your home. So don’t go in blasting away. If you give off the impression that you are going to be a problem owner, they are more than ready to simply turn your business a way. After all, your business only means about $100 a month for them. Try and get two or three references that you can call. Call the references and ask if they work for the property management company or know someone who does. Ask the references how long they have been with this property management company and what they like and dislike about them.
Get on the web and do a check on the property management company to make sure they have all the legal licenses to do business in your area. Most states mandate that a company have a business license, a real estate license, and a property manager’s license. A good example is in California where property managers are required to have a real estate license.
Check the company’s insurance. If they are not insured, stay away from them. The company should have general liability insurance, professional liability insurance, and workers’ compensation. Remember, the management company will be collecting deposits and rent so they should have a bond on their employees to protect you in case of employee fraud.
Make sure you ask the prospective property management company the right questions.
Here is a list of questions you need to ask when interviewing a management company:
1 – Can you show me a list of what management services you provide?
2 – Do you have a home sales division?
3 – Can you tell me exactly when I should expect a monthly check or deposit into my bank account for the rent you collected?
4 – How do you market properties?
5 – How are maintenance orders from tenants handled?
6 – Who will manage my property? What are his qualifications? Does he have all the necessary legal licenses? How many homes does he currently manage?
7 – Can you give me three references that I can call? I would like three people to contact that are clients of yours and that are managed by the same person will be managing my property.
8 – Do you have a maintenance division? If so, do you only charge the actual cost of labor and materials without any markups?
9 – Do you get volume discounts with your vendors and do you pass on that savings to clients without any markups?
10 – Who gets the late charges? If you keep all the late charges, will you come down on my monthly management fee? If I get to keep the late charges, are you charging me a higher monthly management fee on my property?
11 – Do you have general liability insurance and Errors and Omissions insurance on your employees? If so, is your general liability insurance for at least $2M and your Errors and Omissions insurance for at least $500K?
12 – Do you have a $500,000 Fidelity bond and a Forgery and Alterations policy of at least $25,000 for all employees?
13 – Do you meet all DRE standards for what is considered acceptable and not acceptable regarding the co-mingling of owners’ funds? How do you keep my rental income separate from John Doe’s rental income? If money is not in my account to pay for a repair, do you contact me and ask that I send you the money or is the money taken from another owner to pay for my repairs until I can pay you. (The answer you want to hear is that the repair is not made until the money is in your account to pay for the repair).
About the Author:
By Steve Guy. I hope this article helps you should you decide to hire a rental management company to manage your rental home. If you own property in Madera California and are looking for professional property management services, see
Madera property management
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